FAQ

At this time you can order from our website shop here or send an offline payment if you contact our customer support desk here from here »  online customer care

The price for shipping is stated in the shopping cart unless stated free shipping. You will find that most PURAFEM products are marked with free shipping from time to time during promotional offers.

We currently hold inventory in strategically located warehouse including in the United Kingdom, United States, Australia and Asia. This allows us to process and deliver your order as quickly as possible wherever you are located. We aim to ship all orders within 1 business day (excluding local national holidays) and we ship using various carriers. See our shipping policy and terms in detail here »  Read Shipping Policy

Please note that we supply herbal food supplements and cosmetics. We do not sell any medical products and we are not permitted to answer medical questions. If you have any questions about your personal health circumstances please consult with a qualified medical physician, thank you.

We currently accept all major credit and debt cards including Visa, Mastercard, American Express (Amex) and we also accept payment via PayPal. To send an offline payment please contact us through our customer care center partners here onlinecustomercare All of our product and pricing information is displayed and charged in Pounds Sterling (GBP) only. Therefore any pricing information displayed on this website will be displayed in Pounds Sterling and your card would be charged in Pounds Sterling (GBP). This means that if your card issuing currency is denominated in a currency other than Pounds Sterling, then there would be a currency exchange that takes place either at your bank or via your card issuing provider. The currency exchange amounts would only be available from your card issuing bank as we have no control over the exchange rates.

All PURAFEM products are guaranteed. To see what some of our previous customer are saying see our reviews here

PURAFEM offers a full refund less shipping on all our products as long as the products are returned unopened and in factory condition. All returns must be received within 60 days of the purchase date. To successfully return a PURAFEM item please contact us through our customer care helpdesk onlinecustomercare To read our full guarantee policy click here Guarantee Policy

For information about reselling products available join our health affiliate program or wholesale health and beauty products program. For more information about current opportunities click here

If you have a question that is not listed in the FAQ section please contact us through our customer care desk here (the quickest way to receive a response is via our dedicated support desk) onlinecustomercare

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If in the unlikely event you do not receive a response to your help desk ticket within 24 hours (1 business day excluding Sunday) then please do not hesitate to get in touch via email: contact @ purafem.com TEL: +44 113 328 0383 Click here to contact us now